CCH Offers Support and Recovery Plan for Professionals

CCH has in place a disaster recovery policy and plan for customers whose businesses and practices have been affected by Hurricane Sandy. 

For CCH Research Customers:

• Affected customers will receive free replacement of print products, which are currently produced in print. Products that cannot be replaced because they are out of print or no longer available in the original format will be replaced with a like product. Some exceptions may apply, please contact CCH with questions;
• Upon customer request, CCH will temporarily change their mailing addresses to another address or location not impacted by the storm;
• CCH will provide free online access to CCH IntelliConnect^®the most powerful research platform in the tax and accounting industry, until customers are able to accept replacement of their print products;
• All IntelliConnect product IDs and passwords will remain active so customers may continue to access and use web and online subscription products from remote locations; and
• Impacted customers will receive automatic renewal of product subscriptions that end before customers are able to resume their business or practice, so service is uninterrupted and products stay current and complete.